Gloobrs Privacy Notice
Responsible for the protection of your personal data:
GLOOBRS with address located at Plaza lagunas km.9.1 local 210 Zona Hotelera, Cancún, Quintana Roo, México, is responsible for the processing of your personal data.
How to contact us
In the privacy office located at the address mentioned with the following contact information: Email: privacy@gloobrs.com Telephone: +52 1 998 262 8672
For what purpose we collect and use your personal data?
Your personal data will be used for the following purposes: 1) Provide the services and products required by you, 2) Report changes or new products or services that are related to the contracted or acquired by the customer, 3) Comply with obligations incurred with our clients, 4) Evaluate the quality of the service, and 5) Conduct internal studies on consumption habits.
What personal data do we obtain and from where?
For the purposes indicated in this Privacy Notice, we may collect your personal data in different ways: 1) When you provide them directly to us; 2) When you visit our website or use our online services, and 3) When we obtain information through other sources that are permitted by law.
Personal data collected directly.
We collect your personal data directly when you provide it to us when you visit our facilities, when you participate in our promotions or give us information in order to provide a service. The data that we will obtain by this means can be, among others: Name, Address, Telephone, Email.
Personal data we collect on our website.
When you visit our website http://gloobrs.com or use our online services: Name, Address, Telephone, Email.
Personal data we collect through other sources:
We may obtain information from you from other sources permitted by law, such as telephone or work directories. The data we obtain by these means can be, among others: Name, Phone, Address, Email.
How can you limit the use or disclosure of your personal data?
You can limit the use or disclosure of your personal data as follows: 1) To stop receiving promotional emails, by sending an email addressed to privacy@gloobrs.com and indicate in the “Subject” the word “Low”; or, 2) Submit a written request signed by you, at the privacy office at the address indicated, and present your official identification in original, as well as a simple copy of it.
How to access or rectify your personal data or cancel or oppose its use?
You have the right to access your personal data and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; Cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Notice, are being used for non-consensual purposes or have terminated the contractual or service relationship, or, oppose the treatment of them for specific purposes. The mechanisms that have been implemented for the exercise of these rights are through the presentation of the respective application in the privacy office at the indicated address, where you must deliver signed request, present in original official identification, as well as a copy Simple of this one. The request must contain and accompany the following: 1) Name and address of the holder; 2) The documents that prove the identity, or where appropriate, the legal representation of the holder; 3) The clear and precise description of the personal data in respect of which the holder seeks to exercise any of his rights of access, rectification, cancellation or opposition (ARCO); 4) In the case of requests for rectification of personal data, the owner must indicate, in addition to the above, the modifications to be made and provide the documentation that supports his request; and, 5) Any other element or document that facilitates the location of personal data. The deadlines to meet and respond to your request is 20 business days. For more information, please contact the privacy office or visit it at the address indicated.
How can you revoke consent for the processing of your data?
At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. To do this, you can perform any of the following mechanisms: 1) By sending an email to privacy@gloobrs.com and indicate the revocation of your consent for the processing of your personal data; or, 2) Submit a written request signed by you, at the privacy office at the indicated address, and present your official identification in original, as well as a simple copy of it, indicating the revocation of your consent to the treatment of your personal data. Within a maximum period of 20 business days, we will answer your request and inform you about the origin of it through the contact information you provide in the request.
Can your data travel to another country or be shared with others?
Your personal data will not be transferred and will not be processed inside or outside the country, by people other than the Responsible indicated for the protection of your personal data.
Modifications to the privacy notice
We reserve the right to make changes or updates to this Privacy Notice at any time, for the attention of new legislation, internal policies or new requirements for the provision or offer of our services or products. These modifications will be available to the public through the following means: (i) visible advertisements in our establishment or customer service center; or (ii) on our website http://gloobrs.com.
Use of cookies and web beacons
Cookies are text files that are automatically downloaded and stored on the hard disk of the user’s computer equipment when browsing a specific internet page, which allow the internet server to remember some information about this user, including their preferences for the display of pages on that server, name and password. For its part, web beacons are images inserted in an internet page or email that can be used to monitor the behavior of a visitor, such as storing information about the user’s IP address, duration of interactions on that page and the type of browser used, among others. We inform you that we use cookies and web beacons to obtain personal information from you, such as the following: 1) Your type of browser and operating system, 2) The websites you visit, 3) The links that follow, 4) The IP address , and 5) The site you visited before entering ours.
To whom can you submit your complaints and complaints about the improper processing of your personal data?
If you consider that your right to protection of personal data has been injured by any conduct of our employees or our actions or responses, you assume that in the processing of your personal data there is a violation of the provisions set forth in the Federal Law of Protection of Personal Data in Possession of thes Individuals, may file the corresponding complaint or complaint with the INAI, for more information visit www.inai.org.mx